The right remote support products to grow your company.

No setup fees. No guessing.
Predictable pricing, always. 

The right remote support products to grow your company.

No setup fees. No guessing. Predictable pricing, always.

Remote Device Support

Superior remote desktop and mobile device support for IT and customer care teams from simple remote support troubleshooting to sophisticated workflows.
  • Real-time monitoring & reporting
  • Screen sharing
  • Remote control
  • Diagnostics
  • File transfer
  • Unattended machine access
  • Customization & branding
  • Integrations, APIs & mobile SDK
  • Scripting
  • Agent collaboration
  • Desktop calling card
  • Custom & predefined support channels
  • Agent & administrator management
  • Top smartphone and tablet support*
  • SMS connection method*
  • Mobile device configuration*
  • Push various profiles and settings*
  • SDK for in-app support*

Save 25%

RESCUE REMOTE SUPPORT

$108.25/mo*

Billed Annually

*Options
Mobile Support Add-on
$37.50 /month

Visual Engagement

Rescue Live Lens is a standalone, zero-download, video-based support solution that allows IT and field service teams to seamlessly support equipment and environments remotely.
  • Supports iPhone, Android & Windows devices
  • Browser-based, no application to install
  • Annotations
  • VoIP audio
  • Session transfer
  • Agent notes
  • Snapshots
  • Session recording & reporting
  • Secure cloud architecture

Rescue Live Guide is a secure, standalone co-browsing solution that lets customer-facing teams jointly navigate any web page with customers in real time.

  • Code-free & javascript deployment options
  • Browser-based, no application to install
  • Multi-tab support
  • Data masking
  • Supports any web page, 3rd party site & PDF
  • Annotations
  • Personalize cursors and mentions
  • Restrict agent actions
  • Mobile SDK
  • In-session chat
  • Runs on any web browser & device
  • Secure cloud architecture

RESCUE LIVE LENS

Video-based support

RESCUE LIVE GUIDE

Secure co-browsing

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