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GlobalPhone Corp. (Gphone) was founded in 1995 and is a privately held, profitable, debt-free corporation. GlobalPhone is a facilities-based carrier headquartered in Falls Church, Virginia, a suburb of Washington, DC. GlobalPhone provide services to thousands of customers in the US and other countries.
GlobalPhone maintain offices in these cities:
- Falls Church, VA
- Richmond, VA
- Charlotte, NC
- Pompano Beach, FL
- Austin, TX
- Chicago, IL
GlobalPhone is licensed by the Federal Communication Commission (FCC) as a 214 carrier.
GlobalPhone have received several prestigious awards, including the Deloitte Touche Fast 50, the Washington Technology Fast 50 Award and the Independent Agent Network Circle of Excellence Award.
GlobalPhone operates its own TDM and VoIP-based voice switches from world-class manufacturers such as Broadsoft and NetSapiens. They maintain business relationships with many of the world’s largest carriers such as Level(3), ATT, CenturyLink, TATA, iBasis, and Verizon to provide its underlying network. GlobalPhone is dedicated to providing high-quality, innovative services to the international telecommunications market.
Both administrators and end users will experience a wealth of features with GlobalTone. Below is a list of available features and capabilities.
Corporate PBX Features
- Administrator Portal
- End User Portal
- Auto Attendant
- Call Center Queuing
- Hunt Groups
- Music on Hold
- Fax to Email
- Loudspeaker Paging
- CRM Integration (Salesforce, Sugar, Oracle, Zendesk etc)
- Receptionist Console
- Holiday and after Hours Scheduling
- E911, 411 and Caller ID Support
- Call Recording
End User Features
Incoming Calling Features
- Alternate Numbers
- Anonymous Call Rejection
- Calling Name
- Call Forwarding Always
- Call Forwarding Busy
- Call Forwarding No Answer
- Call Forwarding Remote Access
- Call Forwarding Selective
- Call Waiting
- Do Not Disturb
- Find Me Follow Me
- Selective Acceptance
- Selective Rejection
- Sequential Ring
- Simultaneous Ring
Call Control Features
- Barge-in
- Busy Lamp Fields
- Call Hold
- Call Logs
- Call Parking
- Call Traces
- Call Transfer (Warm / Blind)
- Directed Call Pickup
- Distinctive Ring
- Phone Status Monitoring
- Shared Call Appearance
- Three-Way Calling
Voice Mail Features
- Voicemail to Email Delivery
- Automated Text Transcription
- Distribution Lists
- Personalized Greetings
Outgoing Calling Features
- Automatic Callback
- Call Return
- Extension Dialing
- Last Number Redial
- Speed Dial
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