X Series
One cloud solution for enterprise voice, meetings, collaboration, and contact center across mobile and desktop devices.
X Series X2
- Unlimited Calling to 14 Countries
- Mobile Application
- Team Messaging
- Video & Audio Conferencing (5 Participants)
- Call Recording
- Personal Call Analytics
- Integrations (SFDC, Zendesk, NetSuite, Dynamics)
- Single Sign On
X Series X4
X4 includes X2 capabilities plus
- Unlimited Calling to 47 Countries
- 50 Participants for Video & Audio Conferencing
- Barge, Monitor, Whisper
- Call Quality Reporting
- Operator Switchboard
X Series X6
X6 includes X4 capabilities plus
- Voice Contact Center
- Expert Connect
- CRM Pop for Context
- Granular Search Analytics
- Graphical Call Display
- Post Call Surveys
- IVR
X Series X8
X8 includes X6 capabilities plus:
- Multichannel Contact Center
- Quality Management
- Speech Analytics
- Co-browse
- Predictive (or Progressive) Outbound Dialer
- @ Mentions for Real Time Agent Feedback
For More Information, Contact The NYDLA Today!
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