Small business tech support at a small business price.

Give us a try! Exclusively for NYDLA members, get your first hour of IT support FREE.

Get fast, friendly, IT support and a dedicated Tech Team that knows your small business’s IT setup inside and out. Whether it’s desktop support like virus removals, or moving your servers to the cloud, we can help. Designed specifically with the needs of organizations with between 5 and 25 employees in mind, we offer flexible IT support models to suit your needs.

“InstanTek is the best IT support provider we’ve ever hired.”
— Marty Higgins, The Apartment Group

Pay-as-you-go IT support or proactive, 24×7 network monitoring—or both!

Unlike many IT support providers, who only offer all-inclusive, monthly packages that cost $1,000 per month or more, we recognize that many smaller businesses and nonprofits don’t need IT help often enough to justify an “all-you-can-eat” support model. That’s why we offer three support models:

1) Pay by the hour for IT support as needed.

2) 24×7 monitoring of your network to prevent security breaches, performance issues, and system crashes, including unlimited support.

3) A hybrid solution of network monitoring and IT support as needed.

And if you start with our pay-as-you-go model, you can always upgrade later!
Get reliable, fast, friendly IT support from anywhere in the world.

No matter whether you’re in the office, on the beach, or at the airport, we can help you. You can request fast, friendly IT support right from your computer’s Desktop, via chat, email, or phone, and one of our techs will usually respond within 60 minutes.

We can solve over 96% of IT issues remotely by simply connecting to your computer (with your permission). And when we do need to be on-site, we have a vetted network of hundreds of technicians who can be on-site usually within the day, in New York City, Washington, DC, Philadelphia, and Seattle. And we’re actively adding new locations!

60 minute or less average response time. Without tech jargon.

Our average response time for high-priority issues is less than 60 minutes. And no matter the question, we have a strict No-Jargon Policy. So we keep it simple, plain, friendly English that will actually help, not confuse, you.
“InstanTek has brought my business into the 21st century.”
— Kevin Borland, Law Office of Kevin Borland

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