DATA-POWERED CUSTOMER EXPERIENCES
Create customer experiences that exceed expectations
The all-in-one platform for growth-minded marketers
MAKE THE MOST OF YOUR DATA
Intelligently enrich your data and you’ll never leave a poor impression
Dotdigital unites datapoints from across your marketing stack to create a single, trusted source from which you can build and extend your marketing strategy. Our advanced machine learning algorithms proactively enriches your data with decision-ready insights ready to fuel your creative campaigns.
NO MORE GUESSWORK
Get actionable insights into customer behavior and intent
Our platform organizes and visualizes your data to give you at-a-glance insights and opportunities you can use to build high-converting campaigns that drive revenue. Dotdigital’s intuitive dashboards help you focus on the quick-wins and the big picture at the same time.
HYPER-PERSONALIZED CAMPAIGNS
Campaigns that capture attention and experiences that keep it
Build complex customer journeys in a snap and deliver the right message to the right person at the right time—everytime. Use zero-party and first-party data to perfectly personalize your messaging. Dotdigital’s cross-channel reach helps you connect on every channel for a completely seamless customer experience.
CROSS-CHANNEL MARKETING
Deliver unparalleled marketing across all channels
EMAIL MARKETING
Personalized marketing at scale
Our easy-to-use email editor makes designing eye-catching marketing simple. Personalization tools like product recommendations and dynamic content help turn your customer data into 1:1 tailored experiences.
SMS MARKETING
Timely messages that inspire immediate action
Deliver SMS messages that will delight your customers. Create personalized, timely, and contextual marketing SMS that can be delivered in over 226 countries around the world.
LANDING PAGES & FORM
Onsite experiences that can’t be missed
Design online experiences that boost conversions and drive acquisitions. Using Dotdigital’s landing pages and form builder, you can create personalized experiences that will help you grow your marketing lists and collect zero-party data.
RETARGETING
Connect, convert, and grow your audiences
Boost the impact of your retargeting ads by delivering the right content at the right time. Seamlessly sync data two-ways between your social and Google ad audiences to create perfectly connected customer experiences.
LIVE CHAT
Drive sales and create more opportunities
Solve customer problems in real-time with live chat widgets you can add directly to your website. Reduce friction and remove barriers to purchase by equipping chat agents with complete customer profiles for a smooth CX.
PUSH NOTIFICATION
Tailored messages in the palm of their hand
Build stronger customer relationships by delivering personalized push notifications. Integrating push into your cross-channel strategy will drive conversions and an immediate uptake in app engagement.
Insights and tactics to improve your marketing
“Dotdigital product recommendations have allowed us to get through a few roadblocks that the team faced previously.”
We struggled to match complex product packages to customers, but that’s where AI has come into play. The fact that we have access to an emerging technology that is proving its potential, is quite thrilling. It enables us to build many capabilities with very low effort and much higher returns.
Adam Hollinshead
Chief Digital Officer at winedirect
Build a CX that delivers real results
Dotdigital – Customer Engagement Platform
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