Zoom Platform Overview PDF

Zoom platform – Got a Minute with Patrick Kelley

Enterprise connect 2024 is over but Zoom is just starting

Zoom AI Companion

your new generative AI digital assistant

Zoom AI Companion empowers you to increase productivity, improve team effectiveness and enhance your skills. Using Zoom’s unique federated approach to AI, you can expect high-quality results when drafting emails and chat messages, summarizing meetings and chat threads, brainstorming creatively and much more – all in the simple, easy-to-use Zoom experience you know and love.

Included at no additional cost with the paid services in your Zoom user account.

Customer Story Major League Baseball PDF

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How MLB Leverages Zoom On and Off the Field

Covering all the bases: Major League Baseball™ and Zoom partnership expands the employee-fan experience.

All Things Workvivo

Spotlight on Workvivo

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Zoom made video conferencing and messaging simple

Exceptional versatility: Learn it fast with meeting capabilities that make it easy to start, join, and collaborate across any device.

Meet anywhere, on any device: Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop, mobile and dedicated

Secured Meetings: Powerful security settings ensure disruption-free meetings. The Platform has Encryption, role-based security, Passcode protection, Waiting Rooms and more.

Zoom Phone

A simple and straightforward cloud-calling solution

The cloud phone solution, natively built for the
Zoom platform

The Zoom Phone experience turns Zoom into a fully-featured communication and collaboration product, complete with voice, conferencing, messaging, and video in the same solution.

Zoom Phone provides:

  • Intelligent call management and routing, so you never miss a crucial conversation
  • State-of-the-art applications for both mobile devices and desktop computers
  • Auto-attendant and IVR tools to send the right calls to the most equipped agents
  • Call recording and voicemail so that you can easily listen to conversations, or read through transcriptions on any desk phone, PC, or mobile device
  • Secure HD audio for clear conversations that don’t compromise on peace of mind
  • Interoperability with standards-based endpoints from Yealink and Poly

Built for Remote work environment

New features that will amplify your collaboration and communication while working from home

  • Clear audio with advanced background noise suppression
  • Share slides as your virtual background
  • Feel camera ready with adjustable touch up my appearance
  • Look well lit in any situation by adjusting advanced lighting
  • More reactions to let your feelings show
  • Filters to bring some fun into your day

Zoom Chat

More Than Just Messages

Communicate instantly on Zoom Chat

Zoom Chat is the messaging functionality within the Zoom UCaaS environment, designed to help streamline company meetings, and improve collaboration. Part of Zoom’s strategy to become a full-stack communication vendor, Chat is similar to the messaging channel functionality you’d expect from market leaders like Google, RingCentral, and Microsoft.  

You can organize your meetings and send links or additional information when you’re connecting with staff through a meeting. You can also reduce the need for excessive video meetings by sending quick updates to staff members through text.  


The Video Chat environment even comes with access to a comprehensive search function, so you can quickly track links, content, and messages crucial to your projects. Features include: 

  • 1:1 chat 
  • Group messaging channels 
  • Text, emojis, and screenshots 
  • Share files and screens easily 
  • Status and presence indicator 
  • Calendar integrations for easier meeting organisation 
  • Comprehensive contact, message, and file search 
  • Starred channels and contacts for team management 
  • Customisable notifications 
  • Encrypted data at all times 
  • Single-sign-on and multi-factor authentication 
  • Data archiving for up to 10 years 
  • Desktop and mobile access 
  • Do Not Disturb settings 
  • @Mentions for instant connectivity 

Develop your video meetings

Zoom Meetings provides the tools to have great meetings using your desktop, mobile or on any device.

  • Just think about the meeting – click record to leave the note taking to Zoom’s auto-generated, searchable transcripts

  • Share and play videos with full audio and video transmit without uploading the content

  • Experience meeting ready with virtual backgrounds, touch up my appearance and lighting controls

DLA members get Zoom Pro for FREE – it’s a paid member benefit! 

For more information fill out the form below or send an email to Zoom@NYDLA.org

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Zoom is a Leader — for the Ninth Consecutive Year!

2024 Gartner Magic Quadrant for Meeting Solutions.