About Lee

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.”

One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.

Lee has served as Chairman of the Board of Heart of Florida United Way, the Board of Trustees for The Culinary Institute of America (CIA), the board of the Production and Operations Management Society and the board of Reptilia a Canadian attractions and entertainment company. In 2005 Governor Bush appointed Lee to the Governor’s Commission on Volunteerism and Public Service for the state of Florida where he served as Chairman of the Board.

Lee Cockerell LLC

“Learn it, Do it, Teach it”

Lee Cockerell LLC is a leadership, management & customer service consulting company which specializes in leadership and management training with an emphasis on how to create world-class customer service through great leadership. With so many products and services on the market which are very similar, it is the interaction between the employee and customer which makes the difference and gives you the competitive advantage. Learn how “YOU can create magic too” in your organization.

Lee Cockerell speaks and trains in a very common-sense, down-to-earth style that relates to everyone in the room. After leading operations all over the world for Hilton Hotels Corporation, Marriott Hotels and Resorts and The Walt Disney Company, Lee has formed his own company to share what he has learned, making available his break-through methods for becoming a better manager and a great leader – for your employees and for your customers.

For More Info Fill Out Our Form Below.

Fill out my online form.